We aim to respond to all emails within the 1-2 days. Please note that during busy times this may be extended.

 1 of 1 ready to ship orders are dispatched same day if an order is placed by 11am GMT. Custom orders take up to 14 days to be processed before being shipped next working day.

Our size guide serve's as a general guideline for helping you find your size. 

If you have questions about a specific style’s measurements, please reach out to our Customer Service team for further guidance. Please include your waist/ low wait and hip measurements within your email.

You can contact us by email. If you have any questions or concerns please send us an email - info.maisonvintage.co.uk.

Please email us at info@maisonvintage.co.uk to assist you with any queries you may have. Maison Vintage do not offer returns on custom made items.  We do however offer returns on 1 of 1 items  that are unworn and still fitted with the original label. This applies to any item dispatched to us within 10  days of receipt by you.